REFUNDS AND EXCHANGES
All tickets are non-refundable. Tickets may only be exchanged for another performance of the same show, not for another show. Unused tickets can be donated back to Theater On The Edge as a tax-deductible donation. There is a $2.00 per ticket exchange fee.
In case of emergency, we may (at our discretion) allow the customer to use his or her tickets for another performance, if tickets are available. These tickets may not be reserved ahead of time. The ticket exchange fee still applies.
Sorry, all sales are final. There are no refunds. Please return your unused tickets at least 24 hours in advance of the performance date to receive a receipt for a tax-deductible donation.
In the event of a show cancellation by Theater On The Edge due to unforeseen circumstances (i.e. inclement weather), we will exchange your tickets for another performance of the show. A refund of your tickets is an available option, but we ask that you consider supporting Theater On The Edge by either accepting vouchers or making a contribution to the theatre in the amount of your tickets. If neither of those options is acceptable, we will be happy to refund your tickets.
The use of cameras, recording equipment, or cellular phones is strictly prohibited in the theatre.
Conditions of Sale
YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO THE GAME, EXHIBITION, EVENT, OR PERFORMANCE WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID SHOW. YOU ASSUME ALL RISK AND DANGER OF INJURY AND YOU AGREE THAT THE MANAGEMENT, ITS AGENTS, AND THE PERFORMERS ARE NOT RESPONSIBLE OR LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES. NO ALCOHOL, DRUGS, WEAPONS, FOOD, OR GLASS CONTAINERS ALLOWED. NO RECORDING DEVICES, STILL CAMERAS, OR VIDEO CAMERAS PERMITTED. NO TRANSMISSION OR AIDING IN TRANSMITTING ANY DESCRIPTION, ACCOUNT, PICTURE, OR REPRODUCTION OF THE EVENT, GAME, PERFORMANCE, OR EXHIBITION. YOU HEREBY CONSENT TO THE REASONABLE SEARCH FOR ALCOHOLIC BEVERAGES, DRUGS, OR WEAPONS. YOU FURTHER CONSENT TO THE USE OF YOUR IMAGE OR LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT. MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION OR EJECT ANY PERSON WHOSE CONDUCT IS DEEMED BY MANAGEMENT TO BE DISORDERLY OR WHO FAILS TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN. IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE MANAGEMENT AND MAY NOT INCLUDE ADDITIONAL TICKETING FEES (I.E., TICKETING OPERATIONS FEE, SHIPPING FEES, ETC.).